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Happy Employees Equal Happy Customers - Well, Yes, But It's Complicated | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in February
Rodd Wagner , CONTRIBUTOR

Happy employees = happy customers. It’s become a business bumper sticker. “If you treat your staff well, they will be happy,” says the Virgin Airlines website. “Happy staff are proud staff, and proud staff deliver excellent customer service, which drives business success.”

https://www.forbes.com/sites/roddwagner/2017/02/27/happy-employees-equal-happy-customers-well-yes-but-its-complicated/#7b42ae97c6ee
 

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